Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
2FA for Customer Center Roles
Has anyone found a way to leverage 2FA on Customer Center Roles?
I have researched SuiteAnswers and found: 2FA authentication required designation can be applied to most roles, including Employee Center, Partner Center, and Vendor Center roles, but not to Customer Center roles.
I am wondering if anyone found a way to trigger 2FA on Customer Center Roles even if it may be a 3rd party tool.
Thanks.
0