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Store Pickup Fulfillments cannot be deleted

edited Jun 2, 2025 2:25PM in Ask A Guru 4 comments

We are a small company still figuring out how to get transactions entered correctly.

On a Sales Order, with Fulfillment set to "Ship", if we mess up, we can easily delete the Fulfillment, Delete the Sales Order and start over.

With "Store Pickup" Fulfillment, deletion of the Fulfillment does not appear to be possible. If you change the Fulfillment's status from "Picked Up" to "Picked" NetSuite allows us to "Cancel Fulfillment". But once you do that, you are toast. The Store Pickup Fulfillment cannot be deleted. And because you have related records, the Sales Order cannot be deleted either. The Sales Order can only be CLOSED.

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