Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Days RMA Open
We are trying to calculate the number of days an RMA is open. Dropping in Date Created-Date Closed is not bringing back the correct information. How would I create a formula for this based on System Notes? From when the record was created to when the document status is set to Closed? Appreciate you help as always!
0