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Production Workflow Error Not Happening In Sandbox

edited Jun 2, 2025 2:26PM in Ask A Guru 6 comments

I created a workflow using the following triggers in a Sandbox account:


I recreated this workflow using the exact same triggers in a Production account:


When I am in Sandbox, I receive the expected email from the above action. When I am in Production, I do not receive the email, but do receive the following error in the workflow system log:

Why is this working in Sandbox but not Production?

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