Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Tracking numbers with links on email template...
I know SuiteAnswer 98001 lays this out for UPS/Fedex/USPS and all, but what if we just added another shipping option like CanPar? What variables would we use then to create the links?
Or to phrase this a bit better: what variables would we use to create the if-then statement? What is the shipcarrier called? (is it the id that's being used or the name?) etc. etc..
Any input would be welcome! Thanks!
0