Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Item Workflow
I have a matrix item that when we add a child to the parent I would like to set a value for a custom item field.
In the workflow I have :
Initiation = EVENT BASED
Event Definition = ON CREATE AND ON VIEW OR UPDATE
Set Field Value Action :
TRIGGER ON = Entry
When I add an item to a parent or when I copy an item the workflow does not work.
Is it possible doing this through a workflow ?
0