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Why would back orders no show up on item "Assembly" page under "Quantity back order" colunm?

edited May 27, 2022 3:10PM in Ask A Guru 6 comments

I have assembly 43600020. This item has 1qty sold on SO555 and qty 2 sold on SO675, to the same customer. On the "assembly" detail page under "purchasing/inventory"it shows 0 On hand, 0 committed, 0 available, "1 ON BACK ORDER". When I click the "Related Records" button it shows: several records, under type:Sales order, that were on sales and have been invoiced, along with SO555 for qty 1 AND SO675 for qty 2 both PENDING FULFILLMENT,

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