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File link not clickable for user

edited Mar 8, 2023 9:59PM in Ask A Guru 2 comments

We have a user with a role that has the full permission level for Documents and Files.

However, he's unable to click a file link under Vendor Bill -> Communication -> Files

The file is listed there but it's not a hyperlink. He has view permission for bills.

I even tried adding the full global permission level for Documents and Files but that didn't work either.

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