Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
how to extract range of strings on Advanced PDF/HTML template
Hi I really need to know how to extract range of strings on Advanced PDF/HTML template.
ie. I want to extract only "jp_287631" from "sales order #jp_287631" from createdform field.
I tried to do it this way, but it does not work.
<td>
${record.createdfrom?substring(13,22)}
</td
-error-
?substring(...) argument #1 had invalid value: The index mustn't be greater than the length of the string, 0, but it was 13.
----
FTL stack trace ("~" is related to nesting).
- Failed with. ${record.createdfrom?substring(13, 22)} [in template "template" at line 423, column 16].
is that any good way?
thanks
0