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Auto CC when using Emails in NS

edited Sep 5, 2022 4:34PM in Ask A Guru 2 comments

Hi guys,


I wanted to ask, when our Finance team emails our customers, they need to contently add the Finance AR shared email address.


Is there a way to automate this process, that for every email sent from Invoice communications that the shared mailbox will always be CC ?


Please see screenshot below as reference, thank you.



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