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Create credit memo from customer deposit overage

edited Jun 2, 2025 2:30PM in Ask A Guru 4 comments

My customer deposit was for more than the final invoice. How do I create a credit memo for the leftover amount? NetSuite says it can't be done, but I have to show my customer that they have a credit-on-account and they are asking for a credit note or memo. Please help.

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