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Read on for the latest updates including:
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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Why does the Customer record show a negative balance?
Hi guys,
One of customer has a negative balance and I was wondering what report can create to understand how this could be.
My understanding is that Balance is referring to any Invoice which I have issues the customer, maybe also 'Credit Memo' could effect this, however no transaction of such were issued to this Customer, I have checked this.
Could please explain to me to me in a few words what effects the amount in the Balance of a customer and how I can better analyze it? Please see screenshot below as reference, thank you.
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