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How to make my Workflow that sets a Checkbox field work?

edited Dec 16, 2022 9:26PM in Ask A Guru 3 comments

Good Day Everyone,

I have a workflow, which I will attach photos of, to check the Exclude Commissions box on our Return Authorizations if the Order Type = Replacement Order. The workflow will not execute now, and when it did (4 Times) the state was considered, but deemed false, so it didn't check the box. I don't know where I went wrong. Please help!

Workflow

State


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