Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Why can't I assign myself a new role?
Been having a number of odd instances where the task should be simple but I'm getting no results.
With this one, I've swapped over to our production account to start building the new User Roles and I can't appear to assign myself the account.
I make the role, add the account to the available roles on the access tab of my account and that should be it, no? I swear I've done this a dozen times before in sandbox.
Thanks for your guidance~
0