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How to resolve over-invoiced Purchase Order?

edited May 26, 2023 11:55PM in Ask A Guru 2 comments

I have accidentally over-invoiced a non-inventory PO item. We use POs for some of our non inventory purchases. I received quantity of 1 but accidentally invoiced quantity of 36 and rate of $1.00. It should have been billed as quantity of 1 and rate of $36.00. The invoice posted in a now closed period. Is there a way to reverse this and re-bill this so that the PO is correct? I tried using Return Authorization but without success. I'm not sure if that works for non-inventory items for purchase. I appreciate any input.

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