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How to change Bill To Address on Invoice in Closed Period?

edited Jun 2, 2023 10:45PM in Ask A Guru 3 comments

We have an invoice that was created from a Suitebilling Subscription in March of this year, the customer is complaining that the bill to address is wrong, however when we try to change the Bill To address it does not save with the correct bill to. Can the bill to address be changed on an invoice from a closed period? I dont see how a bill to would impact anything. Yes we have Non GL changes allowed for the period, and I have tried to change the primary contact as per Suite Answers #1013355.

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