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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
workflow on billing schedule not working
I am trying to create a simple workflow for when a new billing schedule is created. Upon creation, if the recurrence frequency=custom, I want the Public checkbox to be disabled and in the Name field, I want the word "Custom" to be defaulted.
I've tried a couple things thinking the trigger may the problem. Started with 'Before Record Load' but that doesn't seem appropriate because we need the user to select the recurrence frequency in order for the conditions to be invoked. Then tried 'After Field Edit' but that doesn't trigger it either.
Any tips or known issues with workflows on billing schedules? Happy to share some screenshots of what I've done if that would be helpful.
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