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HELP - SOAP Item Receipts failing under 2023.1

edited Aug 23, 2023 1:34PM in Ask A Guru 5 comments

Is anyone doing Item Receipts from a 3rd party WMS into NetSuite using SOAP calls and has moved to 2023.1? Unfortunately, we no longer do any business with our vendor as we should have been live with our new WMS by now (go figure...). I am curious if anyone else had the same issue and may have a workaround.

Starting Friday morning all of our item receipts are failing. The XML response is:

        <platformCore:status isSuccess="false" xmlns:platformCore="urn:core_2019_1.platform.webservices.netsuite.com">

          <platformCore:statusDetail type="ERROR">

            <platformCore:code>USER_ERROR</platformCore:code>

            <platformCore:message>Adding new line to sublist item is not allowed.</platformCore:message>

John Cirocco

Sr. NetSuite Administrator

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