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How do you create a workflow that deletes the customer shipping carrier preference?
when we started with netsuite we accidentally imported to set all customer shipping preferences to UPS. I need to delete/clear the shipping carrier preference field under customer - preferences - shipping carrier. However, it appears that it is a system limitation to make a mass update or to import records to update that particular field. It also appears that I cannot do a saved search that relies on that field as criteria. I thought perhaps I could create a workflow that would delete all the entries for that field based on the customer records in
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