Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Can you specify a custom form on a sales order SOAP request?
I am not a developer but am trying to determine a solution to a severe performance issue we are having with an integration to a 3rd party WMS.
When they make the SOAP request for a selection of sales orders, they are not specifying which fields to return and I believe that means that NetSuite is returning ALL fields (native and custom) associated with the preferred Sales Order form. As a result, most of the requests that try to return more than 10 sales orders is timing out due to the large number of fields being returned (approximately 450 fields).
I am hoping they could make a single change to specify a custom form that only contains the 25 fields needed for the integration instead of having them hard code the fields in the SOAP code.
John Cirocco
Sr. NetSuite Administrator