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Messages - Format
Our user base reported formatting issue in messages when there is exchange between clients and our team. I.e. We originate an email via NetSuite Communication --> Email and then the client responds to that. A simple example of what we are experiencing is below.
In the example below under MESSAGE we are expecting
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Hi Chris,
These were the original documents that Tyler had sent to us
Robert Horton
On Nov 11, 2023 at 10:40, Christopher Ceaser < chrisc@gymsource.com> wrote:
Good morning Josh,
Thank you for ...
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Anyone experience this? Any solution?
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