Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
What is the volume of cases Case Management can handle?
We are thinking of expanding the use of the customer support case management to handle all of our support tickets. Any have experience with managing a large volume (up to 10k some months) of customer cases in NetSuite? How has the experience been?
Tagged:
0