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Print Invoices Permissions - Roles other than Admin can't see the invoices to be printed

edited Jun 2, 2025 2:43PM in Ask A Guru 5 comments

Hi all! I'm going a bit bonkers with this one - We need to print a bunch of invoices for a particular customer as a single file. When I'm in the Administrator role, I can see and print the invoices as expected. However, no other role appears to be able to see and print those invoices.

The print invoices page on the admin role:

And the same page in another role:

I have been through a dozen roles, including our finance roles, and Admin so far is the only one that can actually see the invoices.

The Help center and Google haven't been much help. The roles in question have full access to the Invoices:

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