Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Custom GL lines disappear at Edit of a transaction by a certain role
Hello
Has anyone come across such a scenario:
- we are using Supplementary Tax Calculation bundle and Custom GL lines to add the reverse charge VAT Gl lines on the transaction (post Notional Tax).
- There is a user role which, when it edits the transaction and saves it, the Custom GL lines that were there before - they simply disappear/get deleted.
- I read all related Suite answers and I can't find the permission which the role is missing. In one SA it is mentioned Tax Items as a permission, but I do not see such a record in NetSuite hence can't add it on the role.
0