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Change RMA Next Approver
Hello,
I need to update our Return Authorization approval routing, I need to change the Next Approver from Employee A to Employee B.
We have a custom workflow for our RMA approval. But I cant figure out what triggers or set the Next Approver field. Here is our workflow, from Initiation to Pending Approval states:
Initiation State:
Pending Approval State:
Here is the WA ATPO Apprvl Criteria on the Pending Approval state:
The Active Workflows tab under the System Notes of the sample RMA:
Kindly assist, please. Let me know if you need more information from our end. Thank you! 😊
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