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Customer setup for a multi-branch manufacturing

edited Jun 2, 2025 2:45PM in Ask A Guru 7 comments

Hello. I'm working on implementing NetSuite for a manufacturing company with multiple branches.

- Owner would like the Customers to be setup for each branch so they can select their branch and see only their customers. Also would like when looking at a single shipping address to see their contact, notes, etc.

- Accounting was wanting a single customer with multiple ship to addresses.

Is the best setup to have a parent-child relationship for each ship to address and add a branch field to the customer record?

Any help is greatly appreciated!

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