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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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SCA|Registration|An error occurred during registration: The author internal id or email must match a
Hi Guys,
Good Morning!
We're encountering an error when creating leads from the web store: "An error occurred during registration: The author internal id or email must match an employee."
This happens when our script, which sets certain values in the lead record, runs during lead creation from the web store.
When a lead is created from the web store, we run a script that sets specific values in the lead record.
We need to set a value for the sales team. If we don't set this value, the script displays an error prompting us to enter a sales team value. When we do set the sales team value, it sets successfully but still shows an error on the registration page. Setting the sales team value is mandatory for us.
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