Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Clarification about the 3 record types that have online form capability
In the study guide for the NetSuite Admin exam, it is mentioned that you should know the three record types that have online form capability.
I am a bit confused about this statement and would like to confirm my understanding.
Without a NetSuite website but with Marketing and Case Management features enabled, my understanding is that those three record types are the two specific ones: Online Customer Forms and Case Management Forms. The third one is more generic and inclusive, referring to Custom Record types.
I would appreciate your clarification on this matter.
Many thanks
Edo
0