Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Submit a case is broken?
I'm trying to submit a support case and the form just sits there spinning after I click the submit button. Eventually I get the classic NetSuite "An unexpected error has occurred. Please go back and try again." Clicking the link to view our existing cases produces the same results.
Can someone look into this please? I'd normally contact support but …
0