Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Create a saved search based on 'Duplicate merge failures'
Hello
We are working on an automatic process for merging customers.
After discussion with support, we understood that any failure in the merging will not be notified (only indicated under the Duplicate Resolution Error /Status page)
Over there, I do have the details of the reason the merge failed (for ex: different TAX reg number)
However, I do not find the way to create a saved search based on the duplicate resolution status or a reminder of all the ones that failed.
I also noticed that some results were removed after some time.
Would you please help me understanding how we can keep track on the ones that failed and how we can provide users access to the details ?
0