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Why is this not sourcing the email address from the record join?

edited Jun 2, 2025 2:50PM in Ask A Guru 11 comments

Hi

I have a custom field which displays a list of contacts on a quote transaction.

The user selects a contact from this list and saves the record.

There is a workflow sending an email using the 'send email' action:

Why is this returning the following error when, as per the above screenshot, there is an email address associated with the contact on that field?

Thanks

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