Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Sales taxes to multiple shipping locations on one order
A change in SOP now requires us to charge sales tax. Our current operations charges CA sales tax if the ship-to address is in CA. No sales tax if the ship-to is outside of CA.
Now, we need to charge sales tax on NY and FL ship-to locations.
For online orders, this is straightforward. However, with complex orders requires the work of an account manager and open communication with the customer, this is where it gets complicated:
The way the account manager works is, when a customer, whose main officer/bill-to location is anywhere in the US wants to purchase something and have it shipped to multiple locations. The customer is to fill out an excel template with the ship-to locations, the quantity, then send it back to us:
0