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How to cancel a Subscription without creating a Credit Memo?

edited Jun 2, 2025 2:51PM in Ask A Guru 7 comments

We started using SuiteBilling in April and have run into an issue I'm not sure how to resolve.

I have a customer with 10 licensees paid through December, they would like to cancel 2 immediately but do not need to be refunded for the unused time.

How do I cancel those two in SuiteBilling without a credit memo being created?

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