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Issue with Vendor Payments Through EFT - Multiple Bank Accounts and Payment File Formats

edited Jun 2, 2025 2:51PM in Ask A Guru 8 comments

Dear All,

I have encountered an issue related to Vendor Payments through EFT, and I would appreciate your assistance. One of our vendors has multiple bank accounts with different payment file format types:

  • Bank of America (FX Swift Wire) – Primary Account
  • Bank of America (US Swift Wire) – Secondary Account

When processing payments for this vendor and selecting the bank account along with the corresponding payment file format, I can see the open bills for the selected file format. However, when I switch from Payment File Format 1 to Payment File Format 2, I am unable to see any open bills for this vendor.

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