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Challenges with formula using TO_DATE()

in Ask A Guru 19 comments

I am trying to convert a timestamp string held in a custom field on a custom record into a Date/Time value for a saved search. Here are the series of formulas I have tried and the results. From the results, I'm confident the TO_DATE formula is structured correctly.

The results show:

  • A Date/Time formula using TO_DATE() returns an Invalid Expression error when the {custrecord_ctc_cw_contacts_lastupdated} field is used directly, or within a SUBSTR() function to ensure there are no blank spaces at the end, yet …
  • A text formula using the {custrecord_ctc_cw_contacts_lastupdated} field shows it contains a value that is properly formatted and expected

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