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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Prepopulate the email address field in the standard email action

edited Aug 18, 2025 11:07PM in Ask A Guru 3 comments

I would like to know if I can create a workflow to prepopulate the email address with a value from a custom field in the Customer page. If it's not possible using a workflow, what are my options or workarounds? Thanks!

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