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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Send Email Invoices through Work Flow only when there is a balance

edited Aug 27, 2025 1:52PM in Ask A Guru 7 comments

I have a workflow for invoices that will send email based on criteria and it works. Now I need to add criteria that will only send when the invoice has a balance. Do I use the RecordId fields? I added this criteria and it is not working: RecordId : Total Amount > RecordId : Amount Paid

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