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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

workflow issue- on message field

edited Sep 25, 2025 12:52PM in Ask A Guru 9 comments

Hi

I have been trying to create a workflow where specific message will populate on Quote form once we select specific items. problem with this is this is not letting me to write anything else on the customer message field.

I am sure I am missing something but dont know what

this is the screen capture of what I did

thank you for your help

kind regards

Meherin

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