megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

NetSuite Integration Error: Invalid Country Enumeration for Vietnam

edited Nov 13, 2025 1:52PM in Ask A Guru 1 comment

While integrating a third-party system with NetSuite, our team encountered a SOAP service error that halted data transmission. The root cause? A mismatch in the country enumeration value for Vietnam.

Error Message

Service error - (soapenv:Server.userException) org.xml.sax.SAXException: _vietnam is not a legal value for {urn:types.common_2024_1.platform.webservices.netsuite.com}Country

This error indicates that the value _vietnam—used by the third-party system—is not recognized by NetSuite’s SOAP API as a valid country enumeration.

What NetSuite Expects

According to the official documentation, the correct enumeration for Vietnam is:

_vietNam

This camel-cased format is critical for SOAP-based integrations. The

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders