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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Why Duplicate Email Are Sent when "Send on Update" is Checked for Saved Search Email Alert
Gurus,
We have a saved search that is set to "Send on Update" as below.
This particular saved search is for SO approval under certain criteria. When the SO is approved by clicking the "Approve" button, each of the receipts receive 2 identical alerts.
However, when the SO is approved by selecting the changing Status field (below), each recipient receive only 1 alert.
Why duplicate emails were sent under the first scenario but not the second? How can I modify the saved search so that only one alert is sent under the first scenario?
Thanks in advance.
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