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Certify E-Document

edited Dec 23, 2025 2:52AM in Ask A Guru 5 comments

Hi All,

We are process of testing e-invoicing for one of our malaysia client, we are testing in sandbox. We were successfully able to genrate the e-dcoument, but when we want the cetify e-document we are getting this error

"Error on certification: Document started processing; There was some problem while processing the document"

Could anyone please let us know what is the reason for this error?

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