Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Adding new custom filed in subscription line level
Dear SuiteBilling experts
I am trying to fulfill a customer request to add two new custom fields to the subscription line level but am running into an issue.
I created a new custom field under Customization > Lists, Records, & Fields > Other Record Fields.
I selected 'Subscription Line' in the 'Record Type' dropdown and checked the 'Store Value' box, then saved the field. (see attached file).
However, when I go to the Subscription Customization Form and navigate to the Fields/Sublists/Sublist Fields section, the new custom field does not appear, nor am I able to add it manually.
Could you kindly advise me on what I may be doing wrong in the process of adding this custom field to the subscription line?
0