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Where do I go to find or count SmartCounts submitted for Recount?
Hi all,
So my users are saying that if their count is marked for recount, it usually appears here on the mobile app saying 'Recount'. Is that true?
I do have counts that have been submitted for recount but I can't find them on the SmartCount app.
I've not used this before and am a little confused. The count configurations all seem to be searches built off of Item type searches, so the count records are attached to the Item records?
Why would the All count configuration not show Recounts? Or how, if not, do I set up a search to pull the Recounts?
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