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Workflow Error - Map Payment Method Field

edited Mar 17, 2026 2:54PM in Ask A Guru 13 comments

Hello,

I have a custom payment method field named "Payment Method - AR". When the user selects a value from this drop down, a workflow should map it to the native Payment Method field. Below are those fields.

Based on the "AR" field selection, i would expect the native Payment Method field to also contain "Apply Journal Entry". However the workflow i created appears to run, but the action is skipped.

Below are the workflow settings and error. There's a script that needs to execute before the submit so the updated Payment Method is recognized by the script. This is why i initially set the trigger to All.

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