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Hi @Micah Timbol-Oracle Are there any updates on this?

Thanks @Wee Ming I was after an actual link against the line item rather than a sublist. Your suggestion is really helpful though. It's ok for it require a script, though I wasn't sure what type of script I would need to do this @Richard James Uri-Oracle : Is this something that can be done with a script? How would it…

Thanks @Richard James Uri-Oracle I don't think that either the status field is scriptable for a return authorisation At least, I couldn't see a way to set the field value to 'cancelled' for this field using either a script or workflow. Thanks

edited; B,C, D

Hi @Richard James Uri-Oracle I am thinking that the SuiteAnswer (id: 13965) is incorrect. The order status field only has two options in the drop down: Pending Approval or Pending Receipt. I tried setting the order status field right now with a script though got the following error: "Invalid orderstatus reference key C".…

Hi @Nicole Mendoza-Oracle Thanks for testing. Did you try to delete the expected ship date value? That's when the error was occuring for me. Thanks

Hi thought I would include an update on something I have discovered: The method I suggested would not work. The 'whence' field on the transaction record changes from when an email is originally sent to when it is a reply. On an initial email, the format of this field is: whence:…

A further question on this: Does the workflow need to be modified? In my above example, I assumed that provided none of the exception criteria contradicting each other, the out of the box version of the workflow could be used

Hi @Jervin Nicholas Teopengco-Oracle No, there is nothing under the sourcing and filtering subtab.

This is an old thread though I recently revisited this issue and this time have the solution so sharing it here in case it helps anyone else: To close a suitelet automatically on submit, in the 'POST' section, add the code: context.response.write("<script>window.close();</script>"); To close a suitelet window on button…

Hi @Dominica Sevilla-Oracle I wouldn't want 'picked' orders to be included though which unchecking that flag will do. Is there a way to only include packed and shipped lines?

HI @Wee Ming It should be the 'order status' field. I have retested it now after making the set field value action used to set the 'approved' field, inactive Changing the order status to 'pending fulfilment' has changed the return authorisation to ;pending receipt' from 'pending approval'

Hi @Elychelle Gulen-Oracle Is this feature available in Australia or New Zealand editions of Netsuite? I cannot see this in the version 2023.2. Also, I have a demo account which is USA based. It has Netsuite version 2023.1. This does not have the feature either Thanks

Hi @Wee Ming After further testing, I found that setting the approved status to approved and the order status to pending fulfilment seems to have worked I will have to see which one of those 2 fields changed the status, but it is giving me the result I want. Namely, changing the status from pending approval to pending…

Hi @Nicole Mendoza-Oracle I get the following: This is with the script in my earlier comment which has 'try-catch' block in it. Thanks

Thanks Lea. This is the script I have which is working for the most part (though it throws an error if I try to delete the native expected ship date) /** * @NApiVersion 2.x * @NScriptType ClientScript * @NModuleScope SameAccount */ define(['N/currentRecord', 'N/log', 'N/ui/message', 'N/ui/dialog'], function (currentRecord,…

Hi @User_1IIJT and @Jervin Nicholas Teopengco-Oracle The field I am wanting to update is a custom field on the body of the sales order called 'Billing Status'. It is used on another workflow. How would I trigger the population of this on invoice record creation? thanks

Hi @Angelica Mae Segador-Oracle Not sure what this part is referring to? Isn't that enhancement around adding the fulfilled column natively? Is this saying it is not possible to populate a custom line level field on the sales order record using values from the fulfilled column? Is it possible to retrieve the field value…

Option B: Inventory Count

Hi @Richard James Uri-Oracle This current updated code works: The error was in the original code with this part: When I tried to create an email from the invoice record: Error: JS_EXCEPTION org.mozilla.javascript.EcmaError: TypeError: Cannot read property "0" from undefined (/SuiteScripts/sdf_ignore/Uncheck Include…

Thanks @Richard James Uri-Oracle I really appreciate it. I have modified the code since the fieldlookup was returning an error if the transaction type was not Return Authorisation This is the modified code using the same logic as your script: /** *@NApiVersion 2.x *@NScriptType UserEventScript */ define(["N/record",…

Thanks @Nicole Mendoza-Oracle It's returning 7 Edit: I am trying to change the script so that it removes lines after the transform if they are not part of the lineids array: However, it is still including all line ids in the transformed credit memo. is there an error in my script's map function? /** * @NApiVersion 2.x *…

Hi @Robert Nedelkow-Oracle Thanks. I am able to post images again right now.

Hi @Michelle Jabanes-Oracle In this scenario, I would want only Jane's Team Quota to appear on her dashboard when she selects the quota KPI Thanks

Hi @Robert Nedelkow-Oracle I have started seeing the permission problem again a few hours ago (I didn't have that issue earlier today)

Hi @Pedro Alegria-Oracle I had thought this feature was out of the box and standard?

Hi @Michelle Jabanes-Oracle The problem is that the KPI for Jeff is including Shaun's Teams figures instead of just being Jeff's Team's quota. The date range wouldn't affect that I don't think?

@Michelle Jabanes-Oracle This is the set up

An update on this and a further question. I can see the option to select items on an external case form by checking the 'Offer Support ' checkbox on the item record. and then adding the 'support item' field on the external case form My follow up question: Is there a way to select the serial/lot number on the external case…

Hi @Michelle Jabanes-Oracle I have tried the steps from your post above and am still getting the same result. I have tried adjusting the levels to 1,2 and 3 as well and the numbers do not change thanks