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Custom FRS Report won't allow you to open Excel Version

edited Jan 30, 2019 4:31PM in Reporting and Analytics for ERP 1 comment

Summary

For our custom FRS Report, we cannot open ONLY its Excel version. Other formats work.

Content

We currently have a Custom FRS Report (Detailed Segment Income Statement) that when we export to Excel from FRC and open the Excel version, the file is empty and we get the error "Excel cannot open the file...because of the file format or file extension is not valid. Verify that the file has been corrupted and that the file extension matches the format of the file."

When we export to any other format this report is fine; this issue ONLY happens with the report.

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