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Running the consolidation rule provides an error

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edited Jan 1, 2018 10:05AM in Financial Consolidation and Close 2 comments

Summary

I run the consolidation rule and it ends with an error

Content

Hi,

I run the consolidation rule for total geography and it ends with an error

"

A method called by the script failed on line: 8, with error: A consolidation cannot be performed. There is either an active consolidation for the selected entity or its descendants, or a failed consolidation that needs to be reset. Entity:FCCS_Total Geography Scenario:Actual, Year:FY16 and Period:Jan.

Log Messages:
 {5}"

I tried to run forceconsolidate and it ends with an error as well 

Oracle development team is working for a week trying to solve the problem (or at least this is what they are telling me) and no progress has been done.  How can it be that an issue in consolidation is not fixed in no time? This is a "Financial CONSOLIDATION cloud system" the reason why costumers buy it is to CONSOLIDATE.

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