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Manage Person Approval error when updating contact information

edited Jan 10, 2018 10:32AM in Human Capital Management 6 comments

Summary

Manage Person Approval error when updating contact information

Content

Hi

New customer to Oracle fusion and we are experiencing an issue when employees update their contact information, which I think is down to our Manage Person approval.  

We have an existing rule (self approval) that says:

IF ((transactionApprovalRequest.transactionId > 0) AND (Current Person Legislative Information.Marital Status == Proposed Person Legislative Information.Marital Status))

I suspect the update to contact information is failing because the it doesn't meet the above criteria and we probably need another rule around the Current Person Contact.

I would welcome any advice, guidance, feedback on if this is the case, and how we would go about creating the new rule.

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