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Multiple WBT Attempts - not tracking

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edited Apr 17, 2018 4:22PM in Taleo Learn 6 comments

Summary

User trying to re-take a course and the new activity does not show up in Courses Started, Courses Completed

Content

We have a group of users who have recently retaken (and completed) a course that they originally completed in May 2017. In the transcripts it still shows May 2017 as the Completed date with no indication that they've gone back in and taken the course again recently. Even the "last accessed date" shows the May 2017 date.

We do have Allow Multiple WBT Attempts selected in our System settings. Any ideas? 

Thanks so much!

 

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