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Supplier Profile Change Request — Cloud Customer Connect
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Supplier Profile Change Request

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edited Sep 25, 2018 11:30AM in Supplier Management 7 comments

Summary

Issue with approved supplier change request showing still showing as pending

Content

Since enabling the new functionality whereby supplier profile change requests (bank accounts) are routed for approval, we have had a couple of instances whereby the task is approved (from BPM worklist) BUT the supplier itself has a note against it stating that the change request is still pending.

I have added some screen shots to evidence that that the task was approved / showing as pending in supplier.

Has anybody come across this issue? It does not happen every time. Just a couple of times in the last few weeks.

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